Ugh. My doctor wrote the order for my big 20 week ultrasound (you know, the one where in addition to taking all sorts of measurements of the baby's vital organs and body parts, the ultrasound tech will reveal the baby's sex?) and faxed it to the ultrasound clinic. This is, in and of itself, a bit of HMO inefficiency. I see an OB at a different HMO than my regular one because my HMO does not have its own OB division. Ultrasounds, however, have to be done back at my own HMO in a very specific location. Major pain right there. But that's not usually the problem. When my doctor wrote the order, he said I needed to go in the week of April 18th. I was like oh no! My kids are on spring break at school that week, but my husband and I are not (we have our very own kid-free spring break the week after next-- woo-hoo!), and I won't have a kid-free second that week (kids under 5 cannot go in the ultrasound rooms). I asked if I could go earlier-- like April 14th or 15th. He pulled up his iPad pregnancy wheel app and said sure-- I'd be 19 weeks and 6 days on April 14th, so that would be fine.
I was super excited to get a peek a few days sooner than originally intended, so I called my clinic right away, happy that they had received the order fax by the time I made it to my car after my OB appointment. Nothing terribly inefficient yet, right? Well, the woman who answered the phone when I called (And that's her job, right? To answer the phone. She could be answering the phone at a library or a business office or a hair salon or a Jiffy Lube-- she's not a doctor, a nurse, or a medical professional, right?) told me that according to HER pregnancy wheel, I could not have the ultrasound until the 18th. We went back and forth for a few minutes with me getting increasingly agitated and her refusing to let me talk to a radiologist or a nurse. Finally, I was late to pick up the kids, so I was all, "Fine. I'll make an appointment for the 26th." The 26th?!? 13 days later than my doctor said I could go. Blech.
I know; I know. 13 days is not a bog deal. And I could go sooner were it not for spring break. But darn it! I think my doctor's pregnancy wheel and judgment about when would be a good time to have an ultrasound should trump the nonmedical decision of the front desk woman at the clinic lab. Pffffft. Protocol.